Lee Silverstein Public Adjuster
Since becoming licensed as a Public Insurance Adjuster by the Commonwealth of Massachusetts in 1994, Lee has secured tens of millions of dollars in recoveries for his insured clients. For thirty years, he has prepared, presented, and successfully settled more than 2,500 insurance claims.
Lee holds Public Insurance Adjuster licenses in Massachusetts, Connecticut, Louisiana, Maine, Mississippi, Rhode Island, South Carolina, North Carolina and Texas. View all Licenses.
Homeowners and business owners engage Lee for efficient and effective claim support in all applicable areas of their property loss adjustment. Clients trust Lee to maximize their settlement while ensuring they receive all the benefits of their insurance policy contracts.
A caring, personalized approach backed by critical thinking
A detail-oriented person utilizing well-honed critical thinking skills, Lee brings broad experience and understanding of property loss adjustments to the table. Lee brings a deep concern for every client, along with exemplary customer service skill. His expertise extends to every phase of the property loss adjustment process.
Attorneys and accountants frequently engage Lee for the benefit of their clients. Services include litigation support,, measurement of damages, and extensive consultation. He consults to the banking industry, law and accounting firms, schools, religious organizations, manufacturing companies, and property management firms.
Large loss catastrophe work
Lee also brings expertise to large loss catastrophe work. Lee solicited and adjusted multi-million dollar losses due to damage caused Hurricanes Katrina and Rita in Gulfport, Mississippi in 2005 and for Hurricane Ike in Texas in 2008. His catastrophe adjusting experience also includes numerous claims from the 2008 and 2015 ice storms in Worcester County, Massachusetts.
At the forefront of insurance adjusting
Lee served as a Board member of the Massachusetts Association of Public Adjusters (MAPIA) for five years.
To stay at the forefront of insurance adjusting and policy knowledge, Lee regularly attends continuing education seminars. These also fulfill requirements mandated by the Commonwealth of Massachusetts Division of Insurance for license renewal, required every three years.
- Big Issue Problems in the First-Party Claims World and How We Fix Them
- Business Income — Actual Loss Sustained, Extended Periods of Indemnity, and Use of Predictive Modeling
- Property Underwriting and the Use of Artificial Intelligence
- Mock Deposition for Adjusters
- Generative Al for Optimized Insurance and Minimized Fraud
- Sudden Collapse — Manhattan Parking Garage, Surfside Condo Collapse, and the future of Building design
- Past Loss Forensic Testing of Glazing Systems — A Case Study for Claims Professionals
- Façade & Building Exterior Envelope Issues and Claims
- How Al is Disrupting the Claims Industry
- Artificial Intelligence, Real Liabilities, Likely Insurance Coverage Disputes
- The Future of Property Insurance Claims: Al, Automation, and Innovation
- Emotional Intelligence in Claims
- Is Technology There Yet? Al and Technology Failure in Claims
- CSI: Hurricane Claims — Tools, Weather Data, and Weather Experts Available to Prove Timing of Hurricane Wind vs. Water Claims
- Solar Installations: In Claims, In Firefighting, Repairs and Problems
- Protection Gaps in Homeowners Insurance
- Unique Coverage Exclusions and Ethical Landmines in the Practice of Public Adjusting and Appraisal
- What the Hail is Going On? How to Navigate a Hail/Windstorm Claim Given the Current Claims Environment
- Covid — How the Insurance Industry Has Responded
- COVID-19 — Is there Physical Loss or Damage with the Real or Suspected Presence of a Virus and the Applicability of Virus, Contamination and Pollution Exclusions
- Physical Damage in the Post Pandemic World
- Safety Requirements for Sites and the Difference Between Regular Sites and Disaster Sites and the Proper Use of PPE
- Hail and Wind — Understanding the Damage, Repair Requirements and Cosmetic Restrictions to Roofing and Siding
- Impact and Use of Zoom/Virtual Technology in Claims Handling, Including Legal and Ethical Limitations
- Cosmetic Exclusions: Using Microscopy and to Prove Up Functional Damage in Various Materials Including Metals, TPO, EPDM, Shingles and
- Fraud in Claims Handling from the Viewpoint of Carriers, Adjusters and Consultants/Experts
- BI Claims Affecting Tenants / Guests / Residents (In-Patient Care Facilities) — Mitigation, Calculation, Transfer/Use of Alternate Vacant Spaces
- Collapse, the Hidden or Misunderstood Peril — Understanding the Coverage and Vagaries of Case Law
- Wildfire Recovery and Repairs
- Direct and Cross Examinations – a Case Study of the Public Adjuster at Trial
- Public Adjuster Ethics — Appraisal, Conflict of Interest, Fee Sharing, Escrow Accounts, and the Like.
- Hidden insurance Policy Limitations and Changes in Language Restricting Coverage or Requiring New and Amended Endorsements.
- Identifying Flaws in Engineering Reports: What Expertise and Qualifications Must an Engineer Possess
- Environmental Considerations in First Party Insurance Claims.
- Arbitration vs. Appraisal — How to Prepare for and Handle the Differences if Required in Completing the Adjustment of a Property Claim.
- Policy Endorsements for Specialized Items — What are They and How to Handle the Claim.
Windstorm, Hail and Related Causes of Damage. - The Use of Advanced Technology Including Drones and Other Remote Technologies.
- Evaluating Equipment – HVAC / MEP – New vs Existing, Updated vs Code.
- Use of Forensic Accountants in First Party Claims.
- Broad Evidence and Valued Policies — How do They Apply to Various Coverage and Total or Partial Losses.
- Matterport 3-D System – Documenting Disputed Claims.
- Protective Safeguards Endorsements — The Insured’s Obligations and the Consequences.li
- Estimating the Safe Workplace Repair Site: Dealing with the Legal Requirements of Safety, OSHA, Xactimate, & Coverage Issues,
Matching: A Guide to the Principle and Case Law Update. - The Broad Evidence Rule: A Trend in Loss Valuation.
- We Didn’t Start the Fire: Historical Analysis and Recent Developments Regarding the Innocent Co-Insured Doctrine.
- MA State Building Code Training Repair of Damaged Buildings for MA Association of Public Insurance Adjusters (May 8, 2019)
- Loss of Rents under Business Income Forms
- Dealing with Post Traumatic Stress following a Loss
- Insuring the Loss Exposure
- The Family Owned Business
- Informing the Client: Avoiding Unreasonable Expectations
- Commercial Property Forms
- Subrogation
- Examining Structural Failures of the Northridge Earthquake
- Stop Taking Pennies on the Dollar
- Appraisal Issues Related to the Diamond Rug and carpet Mills, Inc. Fire Loss
- Psychological Impact of and Trauma Associated with Relocation and Disaster
- Homeowner Coverage
- Important Policy Endorsements for Homeowners
- Personal Inland and Marine
- Coverage Under all Risk Insurance
- Construction and Effect of Property Insurance Provisions Permitting Recovery of Replacement Cost of Property
- Replacement Cost of Property
- Business Interruption and Loss of Rents Insurance
- Understanding Extra Expense and the Benefit to the Business Owner
- Business Interruption: Forecasts and Projections, Calculations and Rebuttal of Insurance Company Positions
- Effective Claims Negotiations
- Working with Insurance Company Appointed Experts
- How to Use Bad Faith Effectively as Leverage
- Effective Claims Negotiations
- Condominium Claims and Coverage’s
- Property Nitty Gritty
- Ordinance of Law/ Code Upgrade Coverage
- Claims for Electronic Data Processing and Understanding Policy Coverage’s
- Mold and Mildew after Water Exposure in Buildings
- Is My Claim Covered?
- Terrorism Insurance and Coverage Issues
- 9/11: The World Trade Center Attacks and Insurance Coverage and Claim Issues
- Photographs: Properly Documenting the Loss
- 93A: Do I have a Good Case
- Efficient Proximate Cause and Effect of Events Analysis
- Policyholder Rights and Remedies When Your Insurer Disappears
- How to Maximize the Clients Recovery while Avoiding Litigation
- When to Get an Attorney Involved to Solve an Issue that the Insurer will not Address
