Client Reviews

Public Insurance Adjuster Client Reviews Massachusetts, Connecticut, and Rhode Island

Thank you for all your wonderful comments about our work! It is very kind of you to take the time to share your experience. Your satisfaction is our top priority at SPIA. We love hearing feedback from our clients.

Advocating exclusively for the policyholder since 1994

"Maximum Benefits"

“I experienced a home fire. I phoned Lee Silverstein and he traveled to my house that same day assessing the structural damage and estimating the value of the contents that were destroyed by the fire.”

“Lee was extremely helpful in working my homeowner’s insurance company in getting the maximum benefits from my policy. He guaranteed 20-30% extra from what my insurance company offered and he came through beautifully.

“Lee worked diligently with the restoration team that was restoring my house. He was able to get the best prices possible for materials and labor so I won’t have to add personal funding to take care of this tragedy.”

Cynthia S.

Bolton, MA

"Highly Responsive"

“You answered our call of distress with speed, arriving within an hour of our initial phone call. Then you skillfully handled our questions and concerns with ease as you coordinated the steps necessary to minimize further damage and begin the cleanup process. Your professionalism was clearly evident then and during the subsequent meeting that took place.”

Carol F.

Leominster, MA

“We suffered a water loss due to frozen burst pipes that caused extensive damage to our home in Worcester, which is listed on the National Register of Historic Properties.

Built in 1853, it featured ornate original woodwork and floors throughout that were badly damaged. We were on winter break in Florida and knew we needed help to manage the large and complex claims process for a loss of our type.

After doing a lot of research and interviewing, we chose SPIA to work with our insurance company on our behalf. Lee worked tirelessly, arrangement for necessary mitigation to prevent further damage.

Our house was monitored daily in our absence. He coordinated a creative out-of-the-box solution to heat the affected areas with temporary baseboard heaters, and negotiated with the insurance company to pay for that. He provided updates and things progressed every day.

Lee met with woodwork experts and obtained detailed sub-bids to recreate the ornate woodwork and floors. He incorporated these bids his repair estimate.

Our insurance company sent out a Large Loss Adjuster from out of state, and Lee worked beautifully with him to secure us a settlement that was far beyond our expectations.

I have found Lee to be one of the most caring, empathetic, honest, trustworthy, and reliable people I have ever met who has handled a personal matter for me. I highly recommend Lee to anyone who has a property damage claim and needs a Public Adjuster. Thank you so much, Lee!”

Jim and Dr. Clara Savage

Worcester

"More than enough money to rebuild"

Lee came highly recommended. His expertise and attention to detail make him a top- notch Public Adjuster.

We suffered a total loss of our home in a house fire. There was so much to worry about and we were very overwhelmed. Having Lee work on our behalf with the insurance company was a huge load off of our plate. He achieved everything we were hoping for.

Because of Lee we will have MORE than enough money to rebuild. This would not have been the case if we chose to go through this process alone. Lee answered e very frantic phone call, text, and email from us almost immediately. There is nothing about hiring Lee that we regret. We HIGHLY recommend his services.

Catherine Squires

Pittsfield, Mass.

"Lee continually went above and beyond to ensure our compensation"

Lee Silverstein represented us in a recent homeowner’s claim, and we are very grateful and extremely pleased with the support and settlement we achieved in our partnership with Lee.

Navigating a claim in the middle of a pandemic posed many challenges, but Lee was steadfast in his approach and continually went above and beyond to ensure we were receiving a settlement that would compensate for the significant increase in labor and products that occurred in conjunction with the pandemic.

When using Lee, you will have an organized, streamlined process with accessible communication, organized documentation and clear direction with the settlement, displacement/additional living expenses, and have access to his arsenal of expert colleagues with whom you may need to consult from time to time.

Our family highly recommends Lee and his services. Use him without hesitation in the future if the scenario arises.

Kristen Direnzo

Boylston, Mass.

"Leading with confidence, professionalism, and respect"

“Watching my house burn down was one of the worst days of my life. The shock and trauma that followed was paralyzing. It was a big fire and ended up becoming an intense and complex rebuild project. I so needed Lee Silverstein’s knowledge and expertise in this field.

Lee tackled every detail precisely, to ensure the best outcome for me. He took on technical challenges and ‘translated’ the insurance jargon for me in a way I could understand. It helped me make the best decisions.

Lee led the entire project with confidence, professionalism, and respect. I love my rebuilt home and could not imagine a better outcome. I strongly recommend Lee Silverstein.”

Lisa Tardiff

Webster, Mass.

NPN#: 5424978

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Public Insurance Adjuster near me, Servicing Massachusetts including Greater Boston, Worcester County, Hampshire County, Hampden County, Metro West, Rhode Island, and Connecticut