What to expect
When you work with Silverstein Public Insurance Adjusters (SPIA), we are with you through every step of the claims process. What are those steps?
Lee Silverstein visits your property, meets with you to inspect the loss, and reviews your insurance policy coverage
These first steps are at no cost to you. We are available 24/7 and come out for a site visit as soon as possible after your loss. In fact, ideally, SPIA should be the first call you make. We listen closely to you and answer your questions. Lee walks through your property and evaluates the damage to your building and its contents. Lee reviews your insurance policy and together, you assess if SPIA is a good fit to become your Public Adjuster. If so, we offer you an agreement to consider.
Upon agreement, we perform a detailed property inspection and in-depth insurance policy analysis
Lee and his team perform a detailed on-site inspection of the building and content damage. He also explores business interruption and extra expense insurance claims and additional living expense claims in the event you are displaced from your home or business. The aim is to make sure that your property damages are properly addressed so the loss payout can be maximized. With this attention, the endorsements and benefits of your policy can be fully utilized. That is essential!
Lee assists you in making good decisions
A property loss can be challenging and confusing. Unfamiliarity with insurance can make it difficult to make decisions with confidence. Instead, SPIA becomes your trusted advisors. We bring our expertise to all aspects of your property damage claim. Lee helps you make critical decisions that maximize the speed, success, and amount of your recovery. This brings peace of mind.
Lee and his team creates a comprehensive claims package to submit to your insurance company
Lee creates a complete photographic, videographic, and written inventory of the damage to your building and contents. Because SPIA knows the critical things to include, this helps to substantiate and bring credibility to all aspects of your claim. We understand what it really takes to address your property loss and rebuild beautifully, so you can get back to your life.
Lee presents and supports your claim
We submit the claims package to your insurance company. We stay right on top of the communication, handling it all as your representative. We respond to all questions and requests for information. We are experts at the delicate negotiations required to get you everything you deserve. Rely on us to advocate for you to achieve the best possible claim results with the least hassle.
Lee helps minimize interruptions and expedites your claim
Property loss can be one of the worst things to happen in life. We work to speed your claim resolution and increase your settlement so you can rebuild as soon as possible. Lee smoothes the process of collecting and presenting the enormous amount of detailed information required to achieve the optimal recovery.
Your claim is settled
Congratulations! You’ve made it through a very challenging situation and achieved a great result. Working with SPIA was well worth it—a great value. The service fee for Public Adjusters is regulated by the Commonwealth of Massachusetts. It is a small percentage of the final claim settlement. The Public Adjuster fee is offset by a higher settlement—often significantly higher— than you would have received had you handled your claim yourself. And Lee made it a lot easier too. Thank you for choosing SPIA.
